Policy Portal – Interchange IE Families

6.2 Conflict of Interest Policy and Procedure

26.1 Support Coordination Response to Risk and Self-harm Policy

Person Centred Supports

• 1.2 Person-Centred Supports Policy and Participant Service Charter of Rights
• 1.3 Person Centred Supports Linkage Policy and Procedure
• 1.4 Advocacy Support Policy and Procedure
• Authority to Act as an Advocate Form 2020

Individual Values and Beliefs

• 2.1 Individual Values and Beliefs
• 1.1 Aboriginal and Torres Strait Islander People Policy and Procedure

Privacy and Dignity

• 3.1 Privacy Policy

Independence and Informed Choice

• 4.1 Independence and Informed Choice Decision Making Policy and Procedure

Violence, Abuse, Neglect, Exploitation and Discrimination

• 5.1 Violence Abuse Neglect Exploitation and Discrimination Policy and Procedure
• 5.3 Zero Tolerance Policy and Procedure

Looking after your Health and Safety

Information Management

• 9.1 Electronic Communication and Social Media Policy
• 9.3 Information Management Policy and Procedure
• 9.4 Consent Policy and Procedure

Responsive Support Provision 

• 17.1 Duty of Care Policy
• 17.2 Provision of First Aid Policy
• 17.3 Responsive Support Provision and Management Policy and Procedure
• 17.4 Manual Handling Policy
• 17.5 Restrictive Interventions Policy

Cancellations

• 13.2 Cancellation Policy – COVID19 Interim

Service Agreements

• 15.1 Individualised Support – Customer Experience Policy

Financial 

• 20.1 Participant Money and Property Policy and Procedure
• 23.4 Debtor Control Policy

Transitions to or from Interchange IE

• 18.1 Participant Access_ Transition or Exit Policy and Procedure (1)

Medication

• 21.1 Medication Policy

Epidemic and Pandemic Policy 

• 19.8 Interchange IE Epidemic-Pandemic Policy